German Customer Service representative Maastricht Airport

14-02-2019 Reference number: 021943-L1
Location Maastricht Airport
working hours 40 uur per week
Employment Fulltime
Degree Bachelor
Field Secretarial
Province Limburg
Language Skills English

 

For one of our relations in Maastricht-Airport, we're looking for a German Customer Service representative.
In this job, you're responsible for providing customer service support for customers and sales representatives.

Responsibilities:
  • Promptly answer incoming customer calls and e-mails to place orders for products;
  • Enter sales orders and be responsible for all aspects of that order until satisfactory delivery to the customer is made;
  • Research and resolve complaints, problems, and concerns that customers may have with all facets of product ordering, sales, and service;
  • Support customers with various enquiries about products;
  • Send samples of the companies products to customers upon their request;
  • Liaise with shipping, marketing, quality assurance and manufacturing to ensure that the companies products are available as soon as possible for shipment to the customer;
  • Track progress of and be responsible for ensuring that custom kits are manufactured in a timely manner to meet customers' demands;
  • Responsible for the timely and correct handling of reported RGA's;
  • Back-up for other Customer Service Representatives and colleagues;
  • Performs other related duties and tasks as required.

Requirements

For this job we're looking for candidates who match the following profile:

  • Diploma of college education (MBO);
  • A minimum of 2 years experience in an international customer service environment;
  • Near native German and good verbal skills in English;
  • Fulltime available (it's not possible to work parttime at this company);
  • Experience with MS Office

    Are you looking for a new challenge and do you regognize yourself in this profile?
    Are you customer oriented, effectively in your work, accurate and a teamplayer?

    Then we're looking for you!

What we offer

We offer you:
  • a challenging job at a stabile and growing international company;
  • a fulltime job (40 hours/week) during office hours;
  • a monthly salary is between € 2400 and € 2500,- gross, depending on experience.

    For more info , please look at this video: https://www.youtube.com/watch?v=PNy1vEYo0kY&feature=em-uploademail

    For more infomation, please contact us today! 0462077010 or email : zuidlimburg@flexibility.nl


This job is no longer available.

Do you know our motto? We go the extra mile. So we will be happy to help you. Below we assume that you are looking for a similar type of job.

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Paul Bergs

Paul Bergs

06-54323275


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